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RETURN & EXCHANGE POLICY

We recommend reading Return & Exchange Policy before placing any order.

RETURN POLICY

EXCHANGE POLICY

1. RETURN ELIGIBILITY & TERMS

- If your product is defective/damaged or incorrect/incomplete you can contact us within 7 days after getting delivery.

- If the size of a product does not match the one you ordered.

- You cannot return a product because of a change of mind.


2.  PRODUCT CONDITIONS

- The product must be returned in the original and undamaged manufacturer packaging/box.

- The product must be unused, unworn, and unwashed.

- The product must include the original tags, user manual, warranty cards, freebies, and accessories.


3. RETURN & REFUND PROCESS

When you claim a return, our customer service team will call you and receive your return claim. If your return claim is approved by us then a delivery man will go to your doorstep and collect the parcel from you. Once your return parcel is received at our warehouse we will inspect it and verify the claim. If the parcel meets our above-mentioned (1 & 2) conditions, your refund process will be initiated. You will get the refund through your desired gateway within 7 working days.


1. EXCHANGE ELIGIBILITY & TERMS

- If your product is defective/damaged or incorrect/incomplete you can contact us within 7 days after getting delivery.

- If the size of a product does not match the one you ordered.

- You cannot return a product because of a change of mind.


2.  PRODUCT CONDITIONS

- The product must be returned in the original and undamaged manufacturer packaging/box.

- The product must be unused, unworn, and unwashed.

- The product must include the original tags, user manual, warranty cards, freebies, and accessories.


3. EXCHANGE & DELIVERY PROCESS

When you claim for an exchange, our customer service team will call you and receive your exchange claim. If your exchange claim is approved by us then a delivery man will go to your doorstep and collect the parcel from you. Once your exchange parcel is received at our warehouse we will inspect it and verify the claim. If the parcel meets our above-mentioned conditions (1 & 2), your exchange order will be placed instantly. If we have stock of the newly chosen item (Products that have stock in our BD warehouse) you will get delivery of your new product within 24-72 Hours. If your new product is a global item, the delivery time will be 15-25 Days (As same as a regular global delivery operation)


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